Shipping policy
Shipping Policy
At FLAMING GORGE, we are committed to providing you with a seamless shopping experience, including fast and free shipping on all our products. Please review our shipping policy below:
1. Free Shipping We offer free shipping on all products to all mainland states in the United States. There are no minimum purchase requirements or hidden fees. Simply place your order, and we will handle the rest.
2. Shipping Locations Currently, we only ship to addresses within the mainland United States. We do not ship to Alaska, Hawaii, U.S. territories, or international addresses at this time.
3. Processing Time All orders are processed and shipped within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email once your order has been shipped, including tracking information to monitor your shipment's progress.
4. Delivery Time Delivery times may vary depending on your location. Most orders are delivered within 3-7 business days after shipment. Please note that delivery times are estimates and may be subject to delays due to factors beyond our control, such as weather conditions or carrier delays.
5. Tracking Your Order Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and location of your shipment. If you have any questions or concerns about your shipment, please contact us at (978) 208-7947 or erkut@jatexinternational.com.
6. Shipping Carriers We use a variety of shipping carriers to ensure the best possible delivery experience for our customers. The carrier for your shipment will be selected based on your location and the size of your order.
7. Delivery Issues If you encounter any issues with the delivery of your order, such as a lost or damaged package, please contact us immediately at (978) 208-7947 or erkut@jatexinternational.com. We will work with the carrier to resolve the issue and ensure you receive your order as soon as possible.
8. Incorrect Addresses Please ensure that you provide the correct shipping address at the time of purchase. FLAMING GORGE is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If an order is returned to us due to an incorrect address, we will contact you to arrange for re-shipment.
9. Contact Information If you have any questions or concerns about our shipping policy, please reach out to us at:
- Email: erkut@jatexinternational.com
- Phone: (978) 208-7947
- Address: 20 International Way, Lawrence MA 01843, United States
Thank you for shopping with FLAMING GORGE. We appreciate your business and are committed to providing you with the best possible service.